How to Fix a Leaking Tap

A dripping tap is one of the most common household problems in the UK, and one of the most wasteful. Southern Water estimates that a dripping tap can waste up to 10,000 litres of water a year, and if you are on a water meter you pay for all of it.¹ The good news is that most leaks are caused by a worn washer, O-ring, or cartridge, all of which cost a few pounds and take under an hour to replace.

The key is identifying which type of tap you have before you start. Traditional pillar taps use a rubber washer; ceramic disc taps use a cartridge; monobloc mixer taps may use either, depending on the manufacturer.

Tools and Materials You Will Need

• Adjustable spanner or open-ended spanner (22 mm and 27 mm usually cover most taps)
• Flat-head and cross-head screwdrivers
• Allen key set (3 mm and 4 mm cover most shrouded head screws)
• Replacement tap washer (1/2 inch for most basin and sink taps, 3/4 inch for most bath taps), O-ring, or cartridge, match the make and model where possible
• Plumber’s grease (silicone-based)
• PTFE tape
• Old towels or a bowl to catch water
• Torch

Step 1: Turn Off the Water Supply

Before anything else, isolate the water supply to the tap. Many UK homes have individual service valves on the pipes under the sink or basin: turning the screwdriver slot 90° closes them. If there are no isolating valves, turn off the stopcock (usually under the kitchen sink or in the cupboard under the stairs) and open the tap to drain the pipework.

Check you have correctly isolated the supply by turning the tap fully on. If water runs to a trickle and stops, you are safe to proceed. If it keeps flowing at pressure, the stopcock has not closed fully. Turn off at the outside stop tap, which usually sits just outside your property boundary, and call your water supplier if you cannot locate it.¹

Step 2: Remove the Tap Handle

On traditional pillar taps, the handle is usually held by a screw concealed under a decorative cap on top. Prise off the cap with a flat-head screwdriver and undo the retaining screw. The handle should lift off.

On shrouded-head or cross-head taps, look for an Allen-key socket recessed into the side or front of the head. Modern lever taps often use a grub screw on the underside of the lever, accessible by lifting the lever to the horizontal position.

Once the handle is off, you will see the headgear, a hexagonal brass nut that holds the internal mechanism.

Step 3: Unscrew the Headgear

Using your adjustable spanner, undo the headgear by turning anti-clockwise. Apply steady pressure rather than jerking, old fittings can be stubborn. Protect the chrome or brass body with a cloth wrapped around it if you need to brace against the body.

With the headgear removed, the spindle and washer seat are exposed.

Step 4a: Replace the Washer (Traditional Taps)

At the bottom of the headgear sits the jumper plate, with the washer held on by a small nut: lift out the jumper plate, unscrew the nut with pliers and remove the old washer.¹ It will likely be hard, cracked, or deformed. Take it to a plumber’s merchant or DIY store to match the size, or buy an assorted pack (£3–£6) and select the correct diameter.

Seat the new washer firmly, tighten the brass nut, and apply a light smear of plumber’s grease to the washer face before reassembly.

Step 4b: Replace the O-Ring (Spout or Body Leaks)

If the leak is from around the base of the spout or where the body meets the surface, the problem is a worn O-ring rather than a washer. O-rings sit in grooves on the spout and cartridge body. With the spout removed (usually a quarter-turn or held by a grub screw), roll the old O-ring off and stretch a new one, lightly greased, into the groove.

Step 4c: Replace the Cartridge (Ceramic Disc or Mixer Taps)

Ceramic disc cartridges are hard-wearing but can wear out over time through limescale, debris or general wear.² Remove the old cartridge by unscrewing it (or pulling it out if it is a push-fit type), note its orientation, and take it to a plumber’s merchant. Cartridges are not universal: match the diameter, length and spline count (the teeth at the top) of the old one, and photograph the tap before you go.²

Insert the new cartridge in the same orientation (hot and cold positions matter), reassemble, and turn the water on slowly to test.

Cost Breakdown

At the budget end, Screwfix listed a Flomasta pack of 1/2 inch quarter-turn ceramic tap glands at £5.79 in September 2026.³

Step 5: Reassemble and Test

Reassemble in reverse order: seat the headgear and finger-tighten before snugging up with the spanner (do not overtighten, it can crack the seat). Refit the handle and decorative cap. Open the isolating valve slowly, then test the tap through its full range. A steady drip immediately after tightening usually means the washer is slightly misaligned, remove and reseat.

Check under the sink for any weeping joints at the isolating valves, which can be disturbed during the repair.

Common Mistakes

Using the wrong washer size. A washer that is 1 mm too small will compress unevenly and fail again within weeks. Always match by measurement.

Over-tightening the tap. Taps have soft brass seats that can be damaged by excessive torque. Tighten until just firm.

Not turning off the supply fully. Working on a tap with any residual pressure can shoot the headgear across the room when the last thread lets go.

Ignoring a leaking isolating valve. If water is seeping from the valve stem after you reopen it, wrap the spindle with PTFE tape or replace the valve.

When to Call a Plumber

Call a professional if the tap body itself is corroded or cracked, if threads are stripped, if you cannot locate or close the main stopcock, or if the leak is coming from the supply pipe rather than the tap. A straightforward tap repair takes a plumber 30–60 minutes, typically £50–£120 all in, fair value if the diagnosis is uncertain or access is tight under a vanity unit.

Under section 73 of the Water Industry Act 1991, the owner or occupier is treated as responsible for the water fittings on their premises, and negligently letting one stay in disrepair so that water is wasted can be an offence.⁴ If you are on a water meter, every drip is also on your bill, so prompt repair makes both financial and practical sense.